🔒 Security FAQs

Your security and privacy are our top priorities

Data Protection & Privacy

How do you protect my personal information?

We use bank-grade 256-bit SSL encryption to protect all data transmission. Your personal information is stored securely and never shared with third parties without your explicit consent. We follow strict security protocols and industry best practices.

Do you store my banking credentials?

No, we never store your online banking passwords or PINs. When connecting accounts, we use read-only access through secure, industry-standard financial data aggregators. We cannot access your accounts or perform transactions.

Who can see my financial data?

Only you can see your complete financial information. Our Geeks may see anonymized, aggregated data for research purposes, but never your personal details or account specifics.

Account Security

How do I secure my Geek Cash account?

Use a strong, unique password and enable two-factor authentication (2FA). We recommend using a password manager and never sharing your login credentials with anyone.

What should I do if I suspect unauthorized access?

Immediately change your password and contact our security team. We monitor for suspicious activity 24/7 and will help secure your account.

Do you offer two-factor authentication?

Yes! We support SMS, email, and authenticator app-based 2FA. We strongly recommend enabling this extra layer of security for your account.

Trust & Transparency

How can I trust Geek Cash with my information?

We are a legitimate Philippine company committed to transparency and security. We follow strict data protection and consumer protection guidelines, with regular security audits.

How do you protect my privacy?

We have implemented comprehensive data privacy policies, appointed a Data Protection Officer, and conduct regular privacy audits to ensure the highest standards of data protection.

Security Features

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SSL Encrypted
🛡️
Advanced Security
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Privacy Protected
Verified Platform

Report a Security Issue

If you discover a security vulnerability, please report it immediately.

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